The HCº Studio — Privacy Policy

Effective Date: [At time of using website or booking services]

The HCº Studio (“we,” “our,” or “the Studio”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or book studio time.

By using our website or booking services, you agree to the terms of this Privacy Policy.

1) Information We Collect

We may collect the following types of information:

Personal Information You Provide

  • Name
  • Email address
  • Phone number
  • Instagram handle (optional)
  • Booking details (date, time, purpose, guest count, etc.)
  • Any notes or messages you submit through our booking form

Payment Information

Payments are processed securely through third-party payment providers (such as Stripe).
 **We do not store or have access to your full credit card information.

Automatically Collected Information

When you visit our website, we may collect basic usage information such as:
  • device type
  • browser type
  • pages visited
  • general location (approximate)
  • referral source (how you found us)
This data is collected through standard website analytics tools.

2) How We Use Your Information

We use your information to:
  • confirm and manage studio bookings
  • send booking confirmations, reminders, and important updates
  • communicate regarding your rental
  • provide customer support
  • improve our website, booking experience, and services
  • enforce studio policies and protect the Studio, our guests, and our property

3) How We Share Your Information

We do not sell your personal information.
We may share your information only when necessary with trusted third-party services used to operate our business, such as:
  • scheduling and booking platforms (ex: Acuity Scheduling)
  • payment processors (ex: Stripe)
  • website hosting and analytics services (ex: Squarespace, Google Analytics)
These providers only receive the information needed to perform their services.

4) Communications

If you book the studio or contact us, we may send you:
  • booking confirmations
  • scheduling updates
  • important policy or access details

We may also occasionally send studio updates or announcements if you opt in. **You can unsubscribe from marketing emails at any time.

5) Photo & Video Content

The HCº Studio does not claim ownership of any content created by renters during their booking.
If you tag The HCº Studio on social media, we may repost your content. **We will always credit the creator when sharing.

6) Video Surveillance

For safety and security purposes, The HCº Studio may use exterior and/or common-area video surveillance.
Surveillance is never used in private areas, such as restrooms or changing spaces.
Footage may be reviewed only in the event of:
  • damage
  • safety concerns
  • policy violations
  • security incidents

7) Data Storage & Security

We take reasonable steps to protect your personal information.

However, no method of online transmission or electronic storage is 100% secure. By using our services, you acknowledge and accept this risk.

8) Your Choices

You may request to:
  • update or correct your personal information
  • ask what information we have on file
  • request deletion of your information (where legally permitted)
To make a request, contact us using the email listed below.

9) Children’s Privacy

The Studio does not knowingly collect personal information directly from children under 18. 
Bookings must be made by an adult.

10) Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11) Contact

If you have questions about this Privacy Policy, please contact:

The HCº Studio
 Email: [hello@hcostudio.com]
 Website: www.hcostudio.com